1 job found
- In the vibrant and fast-paced heart of New York City, we're seeking a detail-oriented and technically savvy Technical Writer to join our growing software development team. If you're someone who enjoys taking complex information and transforming it into clear, concise, and user-friendly documentation, this could be the ideal opportunity for you. As our new Technical Writer in NYC, you'll be responsible for creating and maintaining a comprehensive suite of technical documentation. This will include user manuals, API documentation, troubleshooting guides, release notes, and internal knowledge base articles. Your work will directly impact the success of our users, ensuring they have the resources they need to effectively utilize our software. **Responsibilities That Define Success** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and quality assurance teams to understand product features and functionality. * Conduct thorough research on technical subjects and translate that knowledge into clear and accessible language for a target audience with various skill levels. * Edit, clarify, and improve existing documentation. * Stay up-to-date with the latest industry trends and best practices in technical communication. * Manage documentation updates and revisions based on user feedback and product enhancements. * Participate in the planning and execution of documentation projects, adhering to established deadlines and budgets. **Capabilities for Flourishing Here** * A bachelor's degree in Technical Communication, English, Computer Science, or a related field is desirable. * Proven track record of 3+ years in crafting technical documentation within the software development sector. * Expertise in authoring tools, such as MadCap Flare, Adobe FrameMaker, or similar platforms. * Exceptional writing, editing, and proofreading capabilities, ensuring content is devoid of errors. * An ability to distill complicated technical subject matter into simple, digestible guides. * Strong collaboration and communication skills, effectively interfacing with technical and non-technical teams. * Familiarity with agile development methodologies and documentation workflows. * A portfolio exemplifying skill in delivering succinct and influential technical documentation samples. **Compensation & Perks: Valuing Your Contribution** * Comprehensive medical, dental, and vision insurance * Generous paid time off (PTO) policy, including vacation, sick leave, and holidays * 401(k) retirement plan with company matching * Professional development opportunities and tuition reimbursement * Employee assistance program (EAP) * Flexible work arrangements * A collaborative and supportive work environment in the heart of NYC **Our Firm’s Essence: An Ecosystem of Excellence** We are a cutting-edge software company situated in New York City, known for delivering pioneering solutions across diverse sectors. Our ethos is steeped in innovation, client contentment, and sustained advancement. Becoming a member of our cadre translates to contributing to a community that esteems creativity, partnership, and perpetual education. Immerse yourself in a domain where your contributions are not only recognized but are instrumental in our collective expedition.New York City, NYOn-siteFull-time$80,000 - $110,000 per yearTechnical Writing & Editingabout 1 month ago