2 jobs found
- Our growing New Orleans tech company seeks a seasoned technical scribe to bridge the gap between intricate software architecture and user comprehension. We aren't just documenting code; we're crafting user journeys. As our remote Technical Writer, you'll dissect complex functionalities and translate them into clear, concise, and accessible user guides, API documentation, and troubleshooting manuals. Imagine guiding a novice user through a labyrinthine system, making each turn intuitive and empowering. **Your Contributions:** * Collaborate with software engineers, product managers, and QA teams to grasp technical intricacies. * Design, develop, and maintain comprehensive technical documentation sets for our software products. * Transform dense technical specifications into easy-to-understand language suitable for varied audiences. * Orchestrate the production and updating of user manuals, online help systems, and training materials. * Conduct meticulous reviews of existing documentation, identifying areas for refinement and improvement. * Create and manage a centralized documentation repository, adhering to best practices for version control. * Contribute to the development of technical communication standards and style guides. * Develop sample code snippets and use case examples. * Craft FAQs and knowledge base articles to address common user inquiries. * Participate in agile sprint planning meetings, providing estimates for documentation tasks. **Essential Qualities:** You are a master of syntax, structure, and succinctness. The ideal candidate wields both a technical background (ideally in computer science or a related discipline) alongside potent storytelling prowess. You are innately driven to demystify jargon and champion a streamlined user experience. Bonus factors: proficiency in markup languages like Markdown or XML and familiarity with documentation tools such as Sphinx, or Git. **Benefits & Perks:** * Competitive salary aligned with experience. * Comprehensive healthcare package, including medical, dental, and vision. * Unlimited paid time off (PTO). * 401(k) with company matching. * Professional development budget to enrich your skillset. * Collaborative, flexible, remote-first workplace with a dynamic team. * Opportunity to make a substantial contribution to our software success and a lasting impact on our users. **Company Vibe:** Located in the vibrant city of New Orleans, our company cultivates a creative and collegial workspace, even in our remote setting. We embrace continuous growth, promote independent thought, and cherish the value of diverse viewpoints. Though geographically dispersed, we retain strong team bonds through routine online engagement and occasional in-person gatherings. Join us in demystifying technology, enhancing user contentment, and defining the parameters for superior technical conveyance. We value directness, an active approach, and above all, clear documentation that works as hard as our software does.New Orleans, LARemoteFull-time & Contractor$60,000 - $90,000 yearlyTechnical & Web Content6 days ago
- Our client, a leading technology firm in New Orleans, needs a meticulous technical writer to produce high-quality documentation and tutorials for their growing customer base. The company is entering a phase of rapid expansion, meaning now is an excellent time to make a significant contribution. **Key Objectives** * Craft clear, concise, and comprehensive technical documentation for software applications. * Develop user guides, API documentation, and troubleshooting guides for internal and external use. * Collaborate with software developers, product managers, and QA engineers to understand product functionality. * Revise and update existing documentation to reflect product changes and improvements. * Ensure all documentation meets the company's standards for accuracy, style, and usability. * Produce step-by-step instructions for troubleshooting common technical issues. These guides must be digestible by non-technical users, but still maintain a high level of accuracy. **Necessary Background** We are looking for an individual with at least 2 years of professional journey in technical writing, ideally within the software development field. Applicants should possess a robust grasp of technical terminology and concepts. A background in software engineering or computer science is a significant advantage. * Proven field experience in technical writing, including creating and maintaining software documentation. * Exceptional writing, editing, and proofreading abilities. * Competency in using documentation tools and software (e.g., MadCap Flare, Adobe FrameMaker, or similar). * Ability to understand complex technical concepts and translate them into easily understandable language. * Experience working in an Agile or Scrum development environment. * Familiarity with version control systems (e.g., Git). **Benefits & Perks** As a contractor for our client, you will be able to make meaningful contributions from the comforts of your own home. Furthermore, New Orleans offers a unique cultural blend, and our client makes sure to extend that into their workplace. * Competitive hourly rate. * Flexible working hours. * Opportunity to work with a talented and collaborative team. * Professional advancement opportunities within a fast-growing company. * Access to cutting-edge technologies and tools. * A chance to make a real impact on the company's success. **Company Culture** Our client embraces the vibrant and eclectic spirit of New Orleans in their office. They value teamwork, creativity, and a strong work ethic. With their continued expansion, you will also be provided with more opportunities to hone your own skills. The entire firm prides themselves on fostering an environment where every team member can succeed.New Orleans, LAHybridContract$30 - $50 per hourTechnical Writing2 months ago