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- Our company, a dynamic tech innovator nestled in the heart of Memphis, seeks a highly motivated and skilled Technical Writer to join our expanding team. As a Technical Writer, you'll be instrumental in bridging the gap between complex technology and user comprehension. Memphis is becoming quite a tech hub, and we're looking for someone who's excited to build something meaningful here. Your mission: crafting clear, concise, and accurate documentation that empowers our users to seamlessly navigate our innovative products. **Core Responsibilities:** * Develop and maintain a comprehensive suite of technical documentation, encompassing user manuals, API guides, troubleshooting guides, and release notes. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionalities and translate them into easily digestible information. * Master our established style guidelines and contribute to refining and enhancing documentation processes. * Conduct thorough reviews and edits of existing documentation to ensure accuracy, consistency, and clarity. * Stay abreast of the latest industry trends and technologies to ensure documentation remains current and relevant. * Manage documentation version control and ensure accessibility across relevant platforms. **Ideal Professional Background:** * Proven expertise in technical writing, specifically with a focus on software or technology products. Portfolio demonstrating clarity, organization, and a keen eye for detail is crucial. * Exceptional command of written English, encompassing grammar, punctuation, and style. Experience in adapting writing style to diverse audiences. * Proficiency with documentation tools such as Confluence, MadCap Flare, or similar platforms. Familiarity with markup languages like Markdown and HTML. * Robust analytical and problem-solving skills, coupled with the aptitude to comprehend intricate technical concepts. * Excellent interpersonal and communication prowess, facilitating effective collaboration within cross-functional teams. * Genuine passion for technology and a commitment to delivering exceptional user experiences through outstanding documentation. **What We Offer:** * **Competitive Compensation:** We acknowledge that talent deserves recognition. We offer a competitive salary aligned with your proficiency. * **Comprehensive Health Benefits:** We cover medical, dental, and vision coverage to ensure your well-being. * **Generous Paid Time Off:** Ample time for vacations, sick leave, and personal pursuits. * **Professional Growth Opportunities:** We champion ongoing training, conferences, and certifications. * **Vibrant Company Culture:** We pride ourselves on fostering a fun, collaborative, and supportive work environment. Regular team events and social gatherings included. * **Stock Options:** You'll have a direct stake in the success of the company. Let’s build something exceptional in Memphis. **Our Ethos** We're not just building great software; we're building a company that cares. We deeply believe in the transformative power of technology and actively contribute to our community's well-being. We're an equal opportunity employer, committed to fostering diversity and inclusivity within our workplace. Join our mission to empower our users with the knowledge they need to thrive! If you are a technically inclined writer that believes in making things easier for the user, we want to speak to you!Memphis, TNRemote/On-sitePart-time$40,000 - $60,000 per yearTechnical and Content Marketing19 days ago