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- The healthcare industry is experiencing rapid advancements in technology, demanding professionals who can effectively communicate complex information to diverse audiences. We are currently growing our technical documentation team and need a talented individual that can synthesize information and create clear, concise and easily accessible documents and guides. As our new hybrid Technical Writer in Cincinnati, OH, you'll transform sophisticated technical details into user-friendly documentation, playing a pivotal role in product adoption and satisfaction. **Crafting the User Experience Through Documentation** As a key contributor, you'll be diving deep into product functionalities to create comprehensive user manuals, API documentation, and troubleshooting guides. Your ability to translate technical jargon into accessible language will directly impact our users' experience and understanding. Collaborating closely with engineers, product managers, and customer support, you’ll ensure accuracy, clarity, and relevance across all documentation. **Key Responsibilities** * Produce detailed documentation including user guides, API references, and knowledge base articles. * Work with cross-functional teams to comprehend project needs and create supportive documentation. * Consistently refresh existing materials for relevance and efficacy. * Organize and manage project documentation libraries for convenient access. * Analyze customer comments to strengthen document usefulness and overall approval. * Employ illustrations, diagrams, animation, and charts to increase documentation effectiveness. * Participate in documentation tests, collect, assess and adjust the feedback. **Professional Skillset** * Background in technical writing with documented project management experience. * Superb ability to grasp intricate concepts and convey them simply and clearly. * Expert at various tech writing applications and project management tools. * Skill in collecting information from subject experts to support written explanation. * Prior engagement with software development lifecycle and its influence on documentation. * Familiarity with Agile process. * Familiarity with a variety of presentation methods, including graphics and video. **Elevating Your Career Here** We offer competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. These include but are not limited to flexible work options to enhance your work-life balance and continuous learning to stay ahead in the rapidly evolving field of health tech. Expect opportunities to develop through workshops, online courses and convention attendance. **Our Promise to Employees** We value diversity and actively nurture an inclusive work atmosphere that accepts different origins, viewpoints, skills, and experiences. Our dedication to equality is visible in our employee opportunities and advancement procedures. We actively encourage applicants from varied populations and promote accommodations in line with business procedures.Cincinnati, OHHybridFull-Time$65,000 - $85,000 per yearTechnical & Medical12 days ago