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- Seeking a seasoned freelance technical writer to elevate our documentation process in Memphis, TN! Our company, a growing software firm, develops cloud-based solutions for the healthcare industry. We're looking for a detail-oriented individual with a knack for translating complex information into easily digestible user guides, API documentation, and troubleshooting resources. This is a remote opportunity but with a preference for candidates located in or near Memphis for occasional on-site collaboration. **Your Assignment:** * Crafting precise and engaging technical documents including installation guides, user manuals, tutorials, and FAQs. * Developing and maintaining thorough API documentation for developers integrating with our platform. * Working alongside our engineering and product teams to gather crucial product information and understand feature changes. * Implementing and adhering to documentation standards and style guides. * Improving existing documentation based on user feedback and support requests. * Developing diagrams, illustrations, and flowcharts to clarify technical concepts. * Contributing to the overall success of our product by improving the user experience. **Critical Skills for Success:** * Proficiency in Markdown, HTML, and other documentation formats. * A thorough understanding of software development lifecycles and documentation processes. * Ability to independently investigate subject matter and collaborate with internal experts. * Mastery of technical terminology and communication styles. * Excellent writing and editorial capabilities with acute attention to grammar and detail. * A solid portfolio highlighting prior technical writing accomplishments. * Ability to manage multiple assignments, adapt to changing deadlines, and produce results in a fast-paced setting. **Scholarly Preparation:** * A bachelor's degree in technical communication, journalism, computer science, or similar field is desirable. * Technical writing certifications are a plus. * A learning background that encompasses the creation, execution, and delivery of product and/or software documentation. **What We Offer:** * Competitive compensation commensurate with skills and career path. * Collaborate with passionate product experts and software developers. * Flexibility to influence product direction by streamlining user interactions. * Expand your proficiency in various software and documentation approaches. * Remote work option with occasional onsite meetings in Memphis, TN. This freelance technical writing position is ideal for someone who loves unraveling complexity, is committed to clarity, and wants to contribute meaningfully to the user journey of our clients and employees. Your contribution will support an easier user experience with software created to positively impact lives throughout the healthcare spectrum. A familiarity with healthcare software compliance and terminologies (HIPAA, HL7, etc.) is a massive bonus! If you are ready to join our energetic software staff, provide your most modern samples and credentials for analysis!Memphis, TNRemote, On-siteFreelance$45-$65 per hourTechnical9 days ago