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- Our rapidly expanding fintech company seeks a meticulous and innovative technical writer for freelance collaborations, primarily focused on simplifying intricate concepts for a broad audience. In the heart of Oakland, and ideally working on a hybrid arrangement, your role involves transforming dense financial regulations and innovative technological frameworks into easily digestible content for our user base. The position is ideally suited for someone deeply passionate about both technology and finance, capable of mastering complexity to improve user education. Your impact will be instrumental in growing customer trust through clearer and concise communication. **Key Role Elements** * Distill complex technical and financial jargon into easily understandable guides, tutorials, and FAQs. * Produce detailed documentation outlining API structures, software functionalities, and user journeys. * Act as the bridge between our development and customer support teams, facilitating knowledge sharing. * Regularly refine content in line with emerging updates, user feedback, and latest compliance protocols. **Desired Qualifications** We're looking for someone who naturally blends sharp writing ability with tech insight. Familiarity with the financial sector is a significant plus, as is direct involvement with technical documentation frameworks. Exceptional collaboration abilities are a must, as is an understanding of digital user experiences. Beyond the technical aspects, we value clarity in thinking, precision in documentation, and a relentless commitment to high-quality results. Adaptability is key in our fast-paced environment, as processes evolve in response to the innovative nature of our products. Bonus considerations go to candidates proficient in documenting SaaS platforms. **What We Offer** We view this freelance position as a stepping stone to impactful career building. Here, your words actively influence our product user experience. We champion professional development and offer opportunities to deepen your understanding of the rapidly changing landscape of fintech. Our work dynamic balances flexibility with project-driven purpose, as the technical teams you interact with drive a very high performance agenda. Expect direct influence over the user understanding of cutting-edge technology. This position features flexible schedules that meet both life demands and production expectations. Enjoy Oakland’s diverse culture as a hybrid role or maximize our technological framework with your own remote capacity, as you create compelling stories for an increasingly technical world. As a tech savvy professional, enjoy consistent innovation through our ongoing documentation. **Your Impact at [FinTech Company]** You won't just be writing documentation; you'll be shaping understanding and trust, fostering product loyalty, and driving the adoption of new technologies. With every piece of content, you enhance our brand perception as one focused on transparency, innovation, and genuine user enablement.Oakland, CARemote/HybridFreelance$45 - $65 per hourTechnical Writing2 days ago