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- We're a pioneering SaaS firm located in the heart of Kansas City's vibrant startup ecosystem, building cutting-edge solutions for the future of decentralized finance. We're not just innovating; we're setting new standards. Right now, our dedicated technical team is looking for a meticulous Technical Writer to ensure our platforms remain intuitive, user-friendly, and exceptionally documented. **Role Overview** As a member of our Kansas City team, you will create, revise, and maintain comprehensive technical documentation for our software products. Your meticulous attention to detail and exceptional writing skills will directly impact user experience, developer understanding, and overall product success. **Core Competencies** * Document intricate software functionalities clearly and succinctly. * Maintain existing documentation, revising based on new software releases and user feedback. * Collaborate with software engineers, product managers, and customer support to gain in-depth understanding of product functionality and requirements. * Manage document version control, ensuring that only the latest accurate information is disseminated. * Produce API documentation for our external developer network, making it effortless to build integrations with our platforms. * Create engaging tutorials and instructional guides that help our customers quickly understand our tools. **Professional Requirements** * Practical mastery of technical writing principles and methodologies. * Industry exposure in software development, with preference shown for SaaS companies. * Demonstrated capability to convert highly technical specifications into digestible, user-friendly documentation. * Working history with document management systems and version control software. * Scholarly preparation in computer science, engineering, or a related technical discipline. * Experience with agile development methodologies, including sprints, user stories, and product backlogs. * Strong written and verbal communication skills. * Attention to detail and commitment to producing precise and high-quality documentation. **Making a Difference** Your work will directly impact user satisfaction, streamline support processes, and enable smoother product adoption across our diverse customer base. The clarity and completeness of our technical documentation are critical to establishing trust and promoting ease of use. **Benefits that Drive** * Comprehensive healthcare plans. * Generous paid time off policy that supports work-life harmony. * Retirement plan that includes contribution matching. * Employee stock options, sharing directly in the firm's achievements. * Flexible work arrangements, encouraging a healthy work-life integration.Kansas City, MOHybridFull-time$60,000 - $80,000 per yearTechnical Writing, Copywriting8 days ago