2 jobs found
- Our rapidly expanding SaaS company needs a skilled Technical Writer in Miami, FL, to create and maintain clear, concise, and accurate documentation for our diverse software products. As a core member of our documentation team, you'll be instrumental in making our products more user-friendly, intuitive, and accessible to both technical and non-technical audiences. You will collaborate closely with our engineering, product management, and customer support teams to ensure our documentation meets the highest standards and effectively addresses the needs of our user base. **Your Central Tasks** * Craft comprehensive user manuals, API documentation, release notes, and troubleshooting guides. * Maintain and update existing documentation to reflect software updates and new features. * Gather insights from product managers and software engineers to understand functionality and translate into easily understandable content. * Edit content from others in your peer group and provide useful and professional peer input. * Develop technical content in multiple formats (text, graphics, video, etc.) in support of a cohesive, well-integrated overall knowledge architecture. * Become a true expert user and SME in our SaaS product line. * Create robust FAQ responses to reduce support workloads. **Credentials Profile** * A bachelor's-level educational journey in computer science, engineering, or a closely related field. Other fields can be acceptable, provided candidate can demo core experience. * An industry background that shows several years of demonstrable technical writing or documentation experience, especially within SaaS organizations. * Exceptional writing, editing, and proofreading abilities with a keen eye for detail. * Proficiency in utilizing documentation tools, content management systems (CMS), and version control systems such as Git. * Capable of explaining technical concepts clearly and concisely to diverse audiences. * Familiarity with Agile development methodologies. **What We Bring to the Table** Our organization provides a dynamic and innovative work environment, competitive compensation, and comprehensive benefits, including: * Coverage for medical, dental, and vision issues. * Unlimited time off policies (within reason). * 401(k) matching and employee stock ownership options. * Opportunities for skill cultivation through corporate-sponsored training programs. * Company-sponsored team-building events and social gatherings in South Florida. * A commitment to work-life balance that includes flexible work arrangements.Miami, FLOn-siteContractor$45 - $60 per hourTechnical Writing14 days ago
- We're expanding our digital footprint and seeking a dynamic Content Marketing Specialist to spearhead our efforts in Miami, FL. This remote-based role is pivotal in crafting compelling narratives that resonate with our diverse audience, driving engagement, and ultimately, boosting our brand visibility in the competitive Miami market. If you're a wordsmith with a passion for data-driven results and a knack for understanding consumer behavior, this is your opportunity to shine. **Key Initiatives** * Develop and execute a comprehensive content marketing strategy aligned with our business goals. * Create high-quality, SEO-optimized content, including blog posts, articles, social media updates, and email campaigns, tailored for the Miami demographic. * Manage and maintain our content calendar, ensuring timely delivery of engaging and relevant material. * Analyze content performance metrics and identify areas for improvement, leveraging data to refine our strategies. * Collaborate with cross-functional teams, including sales, product, and design, to ensure consistency in messaging and branding. * Stay abreast of industry trends and best practices, incorporating new insights and techniques into our content strategy. * Contribute to brainstorming sessions and provide innovative ideas to enhance our content offerings. **Your Artistic Profile** * A history steeped in content marketing, digital strategy, or related areas. * Strong grasp of SEO fundamentals and content optimization techniques. * Exceptional writing, editing, and proofreading skills. * Proven ability to create engaging content for diverse audiences. * Proficiency in using content management systems (CMS) and marketing automation tools. * Excellent communication, collaboration, and presentation capabilities. * A creative mindset with a keen eye for detail and a passion for storytelling. **Studio Culture** We offer more than just a job; we provide a nurturing environment where you can hone your craft, collaborate with a team of talented professionals, and make a tangible impact on our company's growth. We encourage curiosity, foster creativity, and celebrate innovation. **Creative Compensation** * Competitive salary and benefits package. * Comprehensive health, dental, and vision coverage. * Flexible work arrangements, allowing you to balance work and life. * Opportunities for professional development and career advancement. * Generous paid time off and holidays. * A supportive and collaborative work environment. * The chance to shape the future of our content marketing efforts in Miami.Miami, FLRemoteFull-time, Contractor$60,000 - $80,000 per yearContent Marketing, Marketingabout 1 month ago